Poly CCX 600 Business Media Desk Phone (Microsoft Teams)

Overview

The Poly 82Z84AA is a business media desk phone designed specifically for Microsoft Teams users, offering a seamless tap-to-join experience and clear, professional audio quality. Featuring a 7-inch color touchscreen with a 1024 × 600 resolution, it displays meetings, contacts, and call controls at a glance. The dedicated Teams button allows quick access to conversations without needing to use a laptop, making it a practical choice for busy office environments and remote workspaces alike.

Key features

• 7-inch color touchscreen that simplifies navigation and provides clear visual access to calls and meetings
• Poly HD Voice technology ensures lifelike audio, capturing every detail of the caller’s speech for better communication
• Poly Acoustic Fence and NoiseBlockAI work together to minimize background noise, keeping calls focused and clear even in noisy settings
• Integrated Wi-Fi 4 (802.11n) and Bluetooth 4.2 enable wireless connectivity for flexible placement and easy pairing with headsets
• Dual Gigabit Ethernet ports with Power over Ethernet support deliver fast, reliable network connections and power through a single cable
• Supports up to 24 lines or SIP registrations, making it suitable for receptionists, team leads, and executives managing multiple calls
• USB-A and USB-C ports allow connection of headsets or storage devices for call logs and recordings
• Hearing aid compatibility and TTY adapter support ensure accessibility for users with hearing impairments
• Compact and ergonomic design with an optional wall mount to fit various office layouts and user preferences

Key specs

• Display: 7-inch color touchscreen, 1024 × 600 resolution
• Wireless connectivity: Wi-Fi 4 (802.11n), Bluetooth 4.2
• Network ports: Dual Gigabit Ethernet with Power over Ethernet
• USB ports: One USB-A and one USB-C
• Lines supported: Up to 24 lines or SIP registrations
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Accessibility: Hearing aid compatible, TTY adapter support

Connectivity and compatibility

This phone offers versatile connectivity options to fit modern office setups. The integrated Wi-Fi 4 allows for wireless network access, reducing cable clutter in shared or hot-desking environments. Bluetooth 4.2 enables quick pairing with wireless headsets, enhancing mobility during calls. Dual Gigabit Ethernet ports support Power over Ethernet, simplifying installation by combining power and data in one cable. USB-A and USB-C ports provide additional flexibility for connecting headsets or transferring call data via storage devices.

Ideal uses and environments

The Poly 82Z84AA is well suited to busy office environments, reception areas, and remote workspaces where Microsoft Teams is the primary communication platform. Its ability to handle up to 24 lines makes it a strong choice for users who manage multiple calls simultaneously, such as team leads and executives. The noise reduction features and hearing aid compatibility also make it a practical option for open offices and users with accessibility needs. Its compact design and optional wall mount allow it to fit comfortably in a variety of workspace layouts.